General IT Support 1

General IT issues and requests

• TSCC assigned devices
• Lab PCs and Instructor stations
• Phones and calling
• Wired and Wireless (Wifi) networks
• Software installation
• New equipment requests
• Other general IT requests and problems

Note that the TSCC IT Help Desk does not support personal or student devices

• ⇅ Setting your Voicemail Pin in Webex Updated

  Updated: Wednesday, June 3, 2026 phone voicemail vm pin

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My Account 1

Problems logging in, accessing resources or applications, changing your password, or resetting your MFA

Most account problems can be resolved yourself on My Terra

• Problems creating your account
• Unable to access your account
• Reconfigure Multi-Factor Authentication (MFA/Authenticator)
• New staff or student worker

• ⇅ Password Troubleshooting Updated

  Updated: Wednesday, June 3, 2026 password reset forgot expired

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