Password Troubleshooting

Creation date: 4/27/2026 11:38 AM    Updated: 6/3/2026 2:05 PM   expired forgot password reset
You can update your password at https://my.terra.edu/Home/Login by clicking "Forgot My Password"

Please wait 30 minutes after changing your password for it to take effect across all systems

Problems logging in, accessing resources or applications, changing your password, or resetting your MFA

Most account problems can be resolved yourself on My Terra

  • Problems creating your account
  • Unable to access your account
  • Reconfigure Multi-Factor Authentication (MFA/Authenticator)
  • New staff or student worker